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Joined: 12.05.2008

Age: 25
Total Games: 27
W/L %: 48.15
Avg CD: 0.37



  • Quote

    Posted: Dec 5th 2008, 07:29 pm
    Post subject: Credit Card charged 22x not even registered

  • I tried signing up and when I go to put in my credit card it says incorrect address but it is definitely 100% correct, I even confirmed with my bank. So it never went through and I went to my bank statement and my card has 22 $500 pending charges that are going through tonight and my bank cant do anything until they go through. So I called the bpong number and those people are absolutely pointless, just sales people I guess but they have no clue in hell about anything. They said they can just forward the information and someone will get back to me. So now $11,000 in charges is going to go through on my card and I cant get anything done about it plus I still cant finish signing up and the deadline is right now. I better not get screwed after all of this and not be able to sign up because of the deadline. This is ridiculous, someone from this site reading this please help
Joined: 01.01.1991

Age: 82
Total Games: 125
W/L %: 65.6
Avg CD: 1.09



  • Quote

    Posted: Dec 5th 2008, 07:36 pm
    Post subject: Credit Card charged 22x not even registered

  • Don't worry about it, man. You'll hear from one of the guys soon. They will take care of it for you. They're trustworthy and you won't get fucked over. They're probably just fucking swamped at the moment.
Joined: 01.01.1991

Age: 27
Total Games: 97
W/L %: 62.89
Avg CD: 0.91



  • Quote

    Posted: Dec 5th 2008, 08:03 pm
    Post subject: Credit Card charged 22x not even registered

  • yea man it seems like theres a few ppl having some problems....although urs seems to be the most expensive.
     
    but they will for sure take care of you and u wont get screwed over by the deadline.
Joined: 12.05.2008

Age: 25
Total Games: 27
W/L %: 48.15
Avg CD: 0.37



  • Quote

    Posted: Dec 5th 2008, 08:04 pm
    Post subject: Credit Card charged 22x not even registered

  • I just used my friends card to make sure I get signed up and added our team to the list. Now I just need to make sure I dont get charged any $ on my card.
Joined: 01.01.1991

Age: 31
Total Games: 6
W/L %: 50
Avg CD: 0.83



  • Quote

    Posted: Dec 5th 2008, 08:55 pm
    Post subject: Credit Card charged 22x not even registered

  • Hey,
       Please shoot me an email with your phone number and we will take care of this immediately. I am highly doubtful that your card will really get charged, but we'll take a look. My email is skinny  at bpong  dot com.
    Thanks,
    Skinny
  • Last edited on Dec 5th 2008, 08:56 pm
Joined: 01.01.1991

Age: 31
Total Games: 6
W/L %: 50
Avg CD: 0.83



  • Quote

    Posted: Dec 5th 2008, 09:02 pm
    Post subject: Credit Card charged 22x not even registered

  • Jeff,
       I took a look, and each one of your charges was denied by our credit card authorization system. Credit Card charges take a day to 'settle' which is why it's showing up as pending on your end, but the charges will not go through - they should be gone by the morning, and should have no effect on your limits/etc.
       Nonetheless, please feel free to email me at skinny at bpong dot com.
    Thanks,
    Skinny
      
      
Joined: 01.01.1991

Age: 31
Total Games: 1
W/L %: 100
Avg CD: 1.00



  • Quote

    Posted: Dec 5th 2008, 10:17 pm
    Post subject: Credit Card charged 22x not even registered

  • First, the toll free number is ONLY for placing orders.  Thus, they will not be able to help you.  Furthermore, when you called, you did not leave a number or an email address (or it was not passed along to me for some reason).  That left me no way to get back to you.  If I had that information, you would have heard from me extremely quickly.
     
    Second, your card has NOT been charged.  It was declined by our credit card processing company, and as such, you only see pending charges.  Because the card was declined, the credit card processing company will NOT capture the funds.  Your bank will remove the pending charges after a few days since they will not be captured.
Joined: 01.01.1991

Age: 31
Total Games: 1
W/L %: 100
Avg CD: 1.00



  • Quote

    Posted: Dec 5th 2008, 10:22 pm
    Post subject: Credit Card charged 22x not even registered

  • P.S.  The reason your card was declined was because our credit card processing company determined that the billing address and zip code you entered did not match what was on file with your bank.  This could have been a fluke, but most likely, since it was both the address and zip code, something else was up.
     
    In any event, it looks like you may have signed up with a different card, so as best I can tell, you are in good order.  If you find problems, email me - do NOT call our 888 number - and I will take care of you.  Sorry for the confusion and inconvenience.
Joined: 12.05.2008

Age: 25
Total Games: 27
W/L %: 48.15
Avg CD: 0.37



  • Quote

    Posted: Dec 6th 2008, 03:30 pm
    Post subject: Credit Card charged 22x not even registered

  • Everything seems good for now but all those charges are still pending on my account. I'm sure they will go away eventually. I definitely did leave my phone number and email address to the people I talked to, more than once actually so I don't know what happened. If any of these charges start posting I'll just send you an email this time and hopefully we can get it taken care of quickly. None of them should post since I signed up with my friends card instead of mine to make sure I didn't miss the deadline.
     
    Thank You
Joined: 01.01.1991

Age: 31
Total Games: 1
W/L %: 100
Avg CD: 1.00



  • Quote

    Posted: Dec 6th 2008, 03:36 pm
    Post subject: Credit Card charged 22x not even registered

  • "Jdizzle351"
    Everything seems good for now but all those charges are still pending on my account. I'm sure they will go away eventually. I definitely did leave my phone number and email address to the people I talked to, more than once actually so I don't know what happened. If any of these charges start posting I'll just send you an email this time and hopefully we can get it taken care of quickly. None of them should post since I signed up with my friends card instead of mine to make sure I didn't miss the deadline.
     
    Thank You

    Yeah, I actually later realized that I did get a message with an email and maybe phone number.  I think the company taking the message accidentally sent it without it and then resent it, so when I looked up you issue, I looked at the first email.
     
    And unless I overlooked something, I'm certain none of those charges will post.  I think generally takes about three business days for them to be removed.  If you do have any problems, email me directly - billy  bpong  com, and we'll take care of it right away.